Subject: Re: Missing items #8376608446
From: Shakeeb Arsalan <[email-masked]>
To: ecom cskuwait <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, midhun madhu <[email-masked]>, Ecom cpkuwait <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Malik Ismail <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 19 Jul 2020 01:00:19 -0700 (MST)

Hi Team, 

RMA : 43243035 has been created successfully, Pls do the needful. 

Regards 
Shakeeb 

From: "ecom cskuwait" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "midhun madhu" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Malik Ismail" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 18 July, 2020 14:14:53 
Subject: RE: Missing items #8376608446 

Hi, [ mailto:[email-masked] | 
@Mohammad Shababe Quamar ] [ mailto:[email-masked] | @Malik
 Ismail ] 

As below tryiling mail, however not get to customer .kindly make RMA 

8376608446 161995300 RMA Required 

Thanks Regards 

Ecom Team 

Kuwait 

From: Fauzan Ahmad . Musalman <[email-masked]> 
Sent: 17 July 2020 17:05 
To: Midhun Madhu <[email-masked]>; ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: Re: Missing items #8376608446 

External email sender, please take precaution. 

Hi Team. 

Any update on below case. 

Regards, 

Fauzan 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 9 July, 2020 17:58:51 
Subject: Missing items #8376608446 

Hi Team, 

Problem Statement: Missing items 

With reference to order: 8376608446 
Order Date: 08/04/2020 
Tracking ID: 100041426685 

The order was placed on 08/04/2020 and delivered on 17/04/2020. However, the customer claiming that he has not received 1 item from the order. and on Hybris we can see that the missing item had been shipped. 

The missing item details: 

161995300 - - Printed Nightrobe with Long Sleeves and Pocket Detail > SPLASH>(KWD 8.50)>(Qty1) 

kindly check and do the needful. 

Regards, 

Fauzan 

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