Subject: Refund #8393054276
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Mykel Nakhnoukh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 19 Jul 2020 00:59:49 -0700 (MST)

Hi Team, 

With reference to order # 8393054276 
Hybris Ticket : 03435749 
The order is marked as on validation cancelled and customer claiming that the amount has been deducted. and till now the refund not processed, kindly check and do the needful. 
Amount KWD55.82 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "Mykel Nakhnoukh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 19 July, 2020 11:55:24 
Subject: Refund 

Hi Team, 

With reference to order id - 8393054276 and case id - 1313154 the amount has been captured however the order status is ON_VALIDATION_CANCELLED. 

Please help us to process the refund for this order. 

Thank you for your help. 

Regards, 
Maykel