Subject: RE: Refund Approval #6493448535
From: Sachin Maheshwari <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 19 Jul 2020 04:52:13 +0000

Ok, process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, July 18, 2020 8:54 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Refund Approval #6493448535
Importance: High

External email sender, please take precaution.
Hi Sachin,

With reference to the order number: 6493448535

This KSA order has been added in the manual refunds sheet to be updated by SCM for more than a month now but nothing has happened.

Customer is chasing for the refund and is insisting we get it done asap.

Requesting you to provide approval to refund SAR 998.25. ​Customer has been shopping with us since March 2020 and has a total of 11 completed Orders. The completed orders are worth a total of SAR 7622.25 and customer has no previous/similar complaints.

Thank you for your help!

Regards,
Fauzan
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