Subject: RMA not processed #6493829996
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Sat, 18 Jul 2020 08:20:38 -0700 (MST)

Hi Team, 

With reference to order # 6493829996 
Tracking ID: CRDSAL0023119120 

The order was placed on May 28, 2020. And shipped to Saudi-Post. As per the Saudi-Post site the order has been returned to Origin on June 08, 2020 . Kindly check if you have received the order on Coloc or not to refund for customer. RMA has been created as NDR: 23933382 

Regards, 
Fauzan 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 18 July, 2020 12:46:56 
Subject: RMA not processed 

Hi Team, 

Problem Statement: RMA not processed 
Order Date : May 28, 2020 
Order ID: 6493829996 
Tracking ID: CRDSAL0023119120 
RMA ID : 23933382 
Assistance Required: Need urgent refund of returned order. 

Issue Description: As per Saudi post tracking the order is marked as NDR 

however according to the hybris the refund has been only process, So we request you to check under RMA 23933382 how many item has been received in our warehouse. 

Regards 
Shafeeque