Subject: Re: Missing items//6201156470//1251401
From: Mike Bermingham <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: ArishLaila <[email-masked]>, Mushir Khan <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>, Ala Hamood <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 18 Jul 2020 08:01:52 +0000

Approved.

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, July 17, 2020 5:21:50 PM
To: Mike Bermingham <[email-masked]>
Cc: ArishLaila <[email-masked]>; Mushir Khan <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>; Ala Hamood <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Missing items//6201156470//1251401

External email sender, please take precaution.

Dear Mike,

Please advise if we can go ahead with the manual refund as the WH team is not replying.

Problem Statement: Missing items
Order Date: Jun 18, 2020
Order ID: 6201156470
Tracking ID: S001604951348

Assistance Required: Need missing item
Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side.

The missing item is
162145128 - - Metal Wall Decor 38.1x66x5.1 cms price 99
162436307 - - Wax Lyrical Peony and Jasmine Fragranced Room Mist - 100 ml price 39

Best Regards,
Shakeeb
________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "mike bermingham" <[email-masked]>
Cc: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "Ala Hamood" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Sent: Saturday, 11 July, 2020 14:23:48
Subject: Re: Missing items//6201156470//1251401

Hi Mike,

Please advise regarding the following concern.

Regards
Shakeeb
________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]>
To: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>
Cc: "Ala Hamood" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>
Sent: Saturday, 4 July, 2020 21:08:50
Subject: Missing items//6201156470//1251401

Hi Team,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Ala Hamood" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Saturday, 4 July, 2020 10:33:05
Subject: Missing items//6201156470//1251401

Dear Team,

Problem Statement: Missing items
Order Date: Jun 18, 2020
Order ID: 6201156470
Tracking ID: S001604951348

Assistance Required: Need missing item
Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side.

The missing item is
162145128 - - Metal Wall Decor 38.1x66x5.1 cms price 99
162436307 - - Wax Lyrical Peony and Jasmine Fragranced Room Mist - 100 ml price 39

Best Regards,
Ala Aldin

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com