Subject: Refund Approval // 6485534992
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 17 Jul 2020 22:02:15 -0700 (MST)

​Hi team, 

Problem Statement: (Missing items) 
Order Date : Apr 24, 2020 
Order ID: 6485534992 
Tracking ID: 45944567513 
Assistance Required: Need ​to Refund Approval 

Issue Description: Customer placed order for 5 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that 4 items has been shipped/Delivered from our side. 

The missing item is 160124405 - - Max Factor Brow Sharpe Q 6, SAR348. 
​ 
Customer History; The customer has 6 successful orders and it's first claimed this. 

Regards. 
Ataullah