Subject: RE: Refund Issue #6470594982
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Fri, 17 Jul 2020 18:09:38 +0000

Hi Fauzan,

No need to request bank statement , as per system refund processed successfully.

Customer need to complaint through his bank.

RRN 010903406328

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Friday, July 17, 2020 6:01 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>
Subject: Refund Issue #6470594982
Importance: High

External email sender, please take precaution.
Hi Malik,

With reference to order #6470594982
RMA: 33532396

As per hybris the refund has been done from our end on 17 Apr 2020. But customer is claiming that he has not received the amount. also he don't want to share bank statement. Kindly check and update us the refund status.

Thank you for you help.

Regards,
Fauzan
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