Subject: Re: Refund / incomplete delivery 6486767213
From: Shakeeb Arsalan <[email-masked]>
To: Atul Arora <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>, M Ataullah <[email-masked]>
Date: Fri, 17 Jul 2020 06:56:55 -0700 (MST)

Hi Atul, 

Need your approval to proceed with the manual refund as we are not getting replies from the Comloc team. 
The issue is pending since long time. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Mohammed Altahir" <[email-masked]> 
Sent: Friday, 3 July, 2020 15:13:19 
Subject: Re: Refund / incomplete delivery 6486767213 

Hi Team 

Problem Statement: Refund / incomplete delivery 

Order Date : Apr 28, 2020 

Order ID: 6486767213 
Return Tracking ID: 45946015765 
RMA : 23966022 
Returned item : 161673621 
Assistance Required: As per aramex the item mentioned above has been returned to you, Kindly check and if you have received it Kindly process the refund for the created RMA mentioned above. 

Regards, 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 23 June, 2020 11:16:21 
Subject: (Missing items) 

Hi Team, 

Problem Statement: (Missing items) 

Order Date : 28/04/2020 

Order ID: 6486767213 
Tracking ID: 45946015765 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 22 items but as per the customer he/she has only received 1 items, Under the consignment details we can see that all 22 items has been shipped/Delivered from our side. 

21 ITEMS OUT OF 22 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The Received item is 161673621 - - Juniors Century Baby Walker--- SAR 169.00 

Regards, 
Shafeeque