Subject: Re: Missing items//6201156470//1251401
From: Shakeeb Arsalan <[email-masked]>
To: mike bermingham <[email-masked]>
Cc: Arish Laila <[email-masked]>, Mushir Khan <[email-masked]>, suvadeep saha <[email-masked]>, sree adhikessavan <[email-masked]>, Ala Hamood <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 17 Jul 2020 06:21:50 -0700 (MST)

Dear Mike, 

Please advise if we can go ahead with the manual refund as the WH team is not replying. 

Problem Statement: Missing items 
Order Date: Jun 18, 2020 
Order ID: 6201156470 
Tracking ID: S001604951348 

Assistance Required: Need missing item 
Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side. 

The missing item is 
162145128 - - Metal Wall Decor 38.1x66x5.1 cms price 99 
162436307 - - Wax Lyrical Peony and Jasmine Fragranced Room Mist - 100 ml price 39 

Best Regards, 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "mike bermingham" <[email-masked]> 
Cc: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "Ala Hamood" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, 11 July, 2020 14:23:48 
Subject: Re: Missing items//6201156470//1251401 

Hi Mike, 

Please advise regarding the following concern. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Ala Hamood" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, 4 July, 2020 21:08:50 
Subject: Missing items//6201156470//1251401 

Hi Team, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 10:33:05 
Subject: Missing items//6201156470//1251401 

Dear Team, 

Problem Statement: Missing items 
Order Date: Jun 18, 2020 
Order ID: 6201156470 
Tracking ID: S001604951348 

Assistance Required: Need missing item 
Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 9 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side. 

The missing item is 
162145128 - - Metal Wall Decor 38.1x66x5.1 cms price 99 
162436307 - - Wax Lyrical Peony and Jasmine Fragranced Room Mist - 100 ml price 39 

Best Regards, 
Ala Aldin