Subject: Re: Late refund: Case id - 834218 Order Number: 8378037747
From: Shakeeb Arsalan <[email-masked]>
To: Ecom cpkuwait <[email-masked]>, ecom cskuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, sachin maheshwari <[email-masked]>
Date: Fri, 17 Jul 2020 05:16:43 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 6 July, 2020 11:40:15 
Subject: Late refund: Case id - 834218 Order Number: 8378037747 

Hi Team, 

Please help us to process the refund for this order as it's pending since 2.5 months. 
​ 
Problem statement - The customer is asking for a refund. 

Case id - 834218 
Order Number: 8378037747 
Order Created: 4/15/2020 
AWB - FP04181000722 

Assistance: Please cancel the delivery and process the refund for this order. 

Regards, 
Manish