Subject: Re: Urgent refund: Case id - 833693 Order Number: 6482837292
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], sachin maheshwari <[email-masked]>
Date: Fri, 17 Jul 2020 05:14:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund / Returned shipment 

Order Date : Apr 16, 2020 

Order ID: 6482837292 
Return Tracking ID: 44944767221 
RMA : 23995509 
Assistance Required: As per aramex the shipment has been submitted to you under the AWB mentioned above., Kindly check and if you have received it Kindly process the refund for the created RMA mentioned above. 

Regards, 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 26 June, 2020 13:10:49 
Subject: Urgent refund: Case id - 833693 Order Number: 6482837292 

Hi Team, 

Please help us to process the refund for the below shipment. 

Please do let us know if the shipment has been returned to the warehouse. 
"Shipment is returning under AWB # 44944767221" 

Problem statement - As per the tracking status, the shipment returned to the warehouse however as per order status the shipment has delivered to the customer. 

Case id - 833693 
Order Number: 6482837292 
Order Created: 4/16/2020 
AWB - 45943724993 

Assistance Required: Urgent refund process 

Regards, 
Manish