Subject: Re: late shpping Order Number: 6475810833
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], sachin maheshwari <[email-masked]>
Date: Fri, 17 Jul 2020 04:59:33 -0700 (MST)

Hi Team, 

the order is pending since more than 3 months without being shipped, Please assist in getting the order cancelled and refund the customer. 

Regards 
Shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 29 June, 2020 12:07:52 
Subject: Either arrange the delivery or process the refund: Case - 865986 Order Number: 6475810833 

Hi Team, 

The customer is getting very upset now. We request you to please either deliver the shipment or if you can't then return the shipment to the warehouse so that the refund can be initiated for the same. 

Problem statement - Late delivery 

Case - 865986 
Order Number: 6475810833 
Order Created: 4/1/2020 
AWB - S001310396836 

Assistance required: Either arrange the delivery or process the refund 

Regards, 
Manish