Subject: Re: Damaged Item Recieved
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 17 Jul 2020 04:02:14 -0700 (MST)

create return request for him 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 13 July, 2020 14:42:16 
Subject: Damaged Item Recieved 

Hi Team, 

Problem Statement: SPLASH TEAM 
Order Date :Jun 3, 2020 
Order ID:6496602180 
Tracking ID:S001446965158 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that he received the item on 6/8/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 
Damaged Item: 161954491-161665237 
​ 
Regards, 
HAITHM SAEED