Subject: Re: Damaged Item
From: Shakeeb Arsalan <[email-masked]>
To: Haithm Saeed <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 17 Jul 2020 03:37:58 -0700 (MST)

Hi Haitham, 

The item is lifestyle , and please provide the photo of the damaged item so we can forward the issue 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 13 July, 2020 14:19:34 
Subject: Damaged Item 

Hi Team, 

Problem Statement: SPLASH TEAM 
Order Date :Jun 19, 2020 
Order ID:6201490392 
Tracking ID:FP06201000574 
item id:159547053 
Assistance Required: Damaged Item Recieved 
Issue Description: Customer emailed us informing that she received the item on 6/22/20 but the item which they recieved is damaged, customer also provided us the picture of damaged item. 
Now customer is asking for return and refund/ exchnage the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
HAITHM SAEED