Subject: Re: Refund Not Processed Order ID: 6487892549
From: Shakeeb Arsalan <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 17 Jul 2020 03:24:44 -0700 (MST)

Refunded 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 13 July, 2020 13:58:35 
Subject: Refund Not Processed Order ID: 6487892549 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : May 1, 2020 
Order ID: 6487892549 
Tracking ID: 45947503840 
RMA: 33742207 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the shipment has been returned to WH on 14 May 2020 and till now the RMA not processed as an item has been lost in transit as seen in the attached screenshot kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb