Subject: Re: Need POD Order ID: 6486594309
From: Shakeeb Arsalan <[email-masked]>
To: prakash iyangar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>
Date: Fri, 17 Jul 2020 03:23:22 -0700 (MST)

Hi Prakash, 

Any update ? 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "prakash iyangar" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Sent: Friday, 26 June, 2020 18:56:37 
Subject: Re: Need POD Order ID: 6486594309 

Hi Prakash, 

Problem Statement: lost order 
Order Date : Apr 27, 2020 
Order ID: 6486594309 
Tracking ID: FP05021000766 
Issue description : the order is marked as Delivered However the customer is claiming that he did not receive the order, We asked the courier partner for POD but we have not heard from them. 
Customer's history : the customer is with us since 11/26/19 and having 6 completed orders with us. it is his first time with such complaint 

Please advise us in order to close the case as it has been pending since 2 months and the customer is chasing us ever since. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "ksalmglogistics Rydconloc" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ebrahim" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 14 June, 2020 22:55:35 
Subject: Need POD Order ID: 6486594309 

Hi Team, 

Kindly provide us POD of below order. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 2 June, 2020 18:25:35 
Subject: Need POD Order ID: 6486594309 

Hi Team, 

Problem Statement: Need POD 
Order Date : Apr 27, 2020 
Order ID: 6486594309 
Tracking ID: FP05021000766 

Assistance Required: Need Urgent POD 

Issue Description: The order was shipped from our side on May 02, 2020 and as per LMG website the order delivered to customer on May 04, 2020, But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Ebrahim Hageb