Subject: Re: Approval for bank transfer 6492501776
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 17 Jul 2020 02:40:59 -0700 (MST)

Hi team, 
any update regarding bank approval 

i escalated to the concept head but there was no response 
regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "mike bermingham" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 17 July, 2020 13:16:02 
Subject: Re: Approval for bank transfer 6492501776 

Hi Mike, 

Order : 6492501776 
Total Amount : SAR 633 
Issue description : the customer the same C&C order twice by mistake, However he picked up one of them and the other one was marked as not picked so the amount was refunded as RV value. 
the customer now is asking to transfer the amount to his bank. 
We request your approval to deactivate the RV and proceed with the bank transfer. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 9 July, 2020 11:43:00 
Subject: sadaad refund issue case ID 1282670 

order created: May 17, 2020 
Order number: 6492501776 
Transaction ID : P1000000000004721937 
Coupon number: 6492501776-23865230-48795-87178 
bank name: Al Rajhi Bank 
Branch : Othman bin Affan 
IBAN: SA59 8000 0454 6080 1002 0718 
account holder's name: Abdullah Yahya Abdullah Abu Al-Ghamdi 

discription: the order was not picked up. and the customer is looking for his refund, both in sadaad account and voucher he used. 
please do needful. 

regards 
ammar asif