Subject: Re: 6480745256/ Late Shipping
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked]
Cc: maxwhryd ecom <[email-masked]>, raghu pillai <[email-masked]>, suvadeep saha <[email-masked]>, Asjad Hussain <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, prakash iyangar <[email-masked]>
Date: Fri, 17 Jul 2020 02:31:25 -0700 (MST)

Hi Team, 

Please assist in getting this order 6480745256 cancelled and initiate the refund to the customer as it has been pending without being shipped since more than 3 months. 

Regards 
Shakeeb 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 8 July, 2020 23:05:50 
Subject: Re: 6480745256/ Late Shipping 

Hi Team, 

Any update on below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Sagaya Suresh Kumar" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "suvadeep saha" <[email-masked]> 
Cc: "asjad hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Wednesday, 3 June, 2020 22:54:48 
Subject: 6480745256/ Late Shipping 

Hi Team, 

With reference to order ID: 6480745256 
Tracking ID: 648074525622999991 
Customer placed order on Apr 12, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Kindly check and do the needful. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 27 May, 2020 12:39:27 
Subject: 6480745256/ Late Shipping 

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Apr 12, 2020 
Order ID:6480745256 
Tracking ID:648074525622999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Apr 12, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date asap. 

Regards, 
Asjad.