Subject: Re: Missing items/6490750543
From: Shakeeb Arsalan <[email-masked]>
To: Asjad Hussain <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 16 Jul 2020 09:21:19 -0700 (MST)

Hi Asjad, 

On aramex portal the shipment marked as delivered on 14th of Jul, 
Confirm with the customer if he received the rest of the items or not before we proceed. 

Regards 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 20:37:54 
Subject: Re: Missing items/6490750543 

Hi team, 

any update? 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 13 July, 2020 18:08:19 
Subject: Missing items/6490750543 

Hi team, 

Problem Statement: (Missing items) 
Order Date : May 10, 2020 
Order ID: 6490750543 
Tracking ID: 45949872323 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 3 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side. 

Customer history: 4 ITEMS OUT OF 7 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item are: 
1) 162211455 - - Classic Culture Embroidered Square Cushion - 45x45 cms SAR177.00 
2) 162178097 - - Arabic Vibes Beaded Cushion - 45x45 cms SAR109.00 
3) 162178095 - - Arabic Vibes Beaded Cushion - 45x45 cms SAR109.00 
4) 62178096 - - Arabic Vibes Embellished Square Cushion - 45x45 cms SAR109.00 

Regards, 
Asjad.