Subject: RE: Refund Returned items 6475405216
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, ArishLaila <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Thu, 16 Jul 2020 13:24:58 +0000

Ok, process refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Thursday, July 16, 2020 5:22 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: Re: Refund Returned items 6475405216

External email sender, please take precaution.
Hi Sachin.

we request you to provide us approval in order to manually refund the customer and close the issue as it has been pending since 31st of Mar.

issue description : PFA one batch has been returned by SMSA already, Conloc team is not getting back to us.
We require your advise.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Arish Laila" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 16 June, 2020 15:07:21
Subject: Re: Refund Returned items 6475405216

Hi Team

Problem Statement: Refund

Order Date : 31-Mar-2020

Order ID: 6475405216
Return Tracking ID: 290083111415
RMA : 23897186
The returned Items :
1. 162161277 - - Juniors 21-Piece Gift Set
2. 160329333 - - Juniors 7-Piece Gift Set
3. 162043693 - - Juniors 9-Piece Apparel Gift Set
Assistance Required: As per SMSA the shipment has been submitted to you, Kindly check and if you have received it Kindly process the refund for the RMA mentioned above,

Regards,
Shakeeb

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 15 June, 2020 19:42:46
Subject: Missing Item Case - 648473

Dear Team,
Problem Statement: Missing item BABYSHOP TEAM
Order Date : 31 March 2020
Order ID: 6475405216
Tracking ID: 290083111415
Delivery Date: 07/04/2020
Assistance Required: Need Urgent Assistance

Issue Description: Please find below mail from SMSA. They are confirming that one of the cartons was returned back to Landmark. Kindly process the refund or arrange for the delivery for these products.

The missing items are :
1. 162161277 - - Juniors 21-Piece Gift Set
2. 160329333 - - Juniors 7-Piece Gift Set
3. 162043693 - - Juniors 9-Piece Apparel Gift Set

Regards,
Nikhil

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