Subject: Re: Refund Returned items 6475405216
From: Shakeeb Arsalan <[email-masked]>
To: sachin maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Ksaconloc Returns <[email-masked]>, Arish Laila <[email-masked]>, suvadeep saha <[email-masked]>, ramesh gottimukkala <[email-masked]>
Date: Thu, 16 Jul 2020 06:21:53 -0700 (MST)

Hi Sachin. 

we request you to provide us approval in order to manually refund the customer and close the issue as it has been pending since 31st of Mar. 

issue description : PFA one batch has been returned by SMSA already, Conloc team is not getting back to us. 
We require your advise. 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Arish Laila" <[email-masked]>, "suvadeep saha" <[email-masked]>, "ramesh gottimukkala" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 15:07:21 
Subject: Re: Refund Returned items 6475405216 

Hi Team 

Problem Statement: Refund 

Order Date : 31-Mar-2020 

Order ID: 6475405216 
Return Tracking ID: 290083111415 
RMA : 23897186 
The returned Items : 
1. 162161277 - - Juniors 21-Piece Gift Set 
2. 160329333 - - Juniors 7-Piece Gift Set 
3. 162043693 - - Juniors 9-Piece Apparel Gift Set 

Assistance Required: As per SMSA the shipment has been submitted to you, Kindly check and if you have received it Kindly process the refund for the RMA mentioned above, 

Regards, 
Shakeeb 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 15 June, 2020 19:42:46 
Subject: Missing Item Case - 648473 

Dear Team, 
Problem Statement: Missing item BABYSHOP TEAM 
Order Date : 31 March 2020 
Order ID: 6475405216 
Tracking ID: 290083111415 
Delivery Date: 07/04/2020 
Assistance Required: Need Urgent Assistance 

Issue Description: Please find below mail from SMSA. They are confirming that one of the cartons was returned back to Landmark. Kindly process the refund or arrange for the delivery for these products. 

The missing items are : 
1. 162161277 - - Juniors 21-Piece Gift Set 
2. 160329333 - - Juniors 7-Piece Gift Set 
3. 162043693 - - Juniors 9-Piece Apparel Gift Set 

Regards, 
Nikhil