Subject: Partial delivery: Case id - 1291095 Order ID: 6204224006
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 16 Jul 2020 05:23:35 -0700 (MST)

Hi Team, 

Problem Statement: The customer has not received 1 item 

Case id - 1291095 
Order Date: 7/6/2020 
Delivery Date: 7/72020 
Order ID: 6204224006 
Tracking ID: 46063475301 

Item name: 161092671 - - Juniors Ocean Galaxy Change Centre 
Item cost: SAR 384.00 

Assistance Required: Need the missing item 

Issue Description: Customer placed an order for 9 items but as per the customer only received 8 items, Under the consignment details we can see that we have shipped only 8 items. 

Kindly look into the issue and suggest the next step to be followed up. 

Regards, 
Manish