Subject: Re: Kindly escalate - 1197392 - No response for the store complaint
From: Shakeeb Arsalan <[email-masked]>
To: Nikhil Bishnoi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Thu, 16 Jul 2020 04:58:42 -0700 (MST)

The customer here has not come since one month, plus i do not know to what concept i have to escalate . 
Please ask the customer if his issue has been resolved and if not ask him what is the concept 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 6 July, 2020 18:07:15 
Subject: Kindly escalate - 1197392 - No response for the store complaint 

Dear Team, 
Customer is complaining that on May 25, he went to Qatif Citymall branch. There cashier Hussain Ali informed him that he can return the items with in 30 days. 

On Jun 12 he went to return the jeans, where other cashier refused to accept the return. Customer is complaining now. 

Customer's Name: Jafar abdulkareem 
Customer Mobile No: +966-506819894 
Customer Email ID: [ mailto:[email-masked] | [email-masked] ] 

Regards, 
Nikhil