Subject: Re: missing item 6480132330
From: Ammar Asif <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 16 Jul 2020 03:17:06 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 15 July, 2020 11:55:16 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 13 July, 2020 09:51:34 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 12 July, 2020 12:22:28 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Saturday, 11 July, 2020 15:59:33 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, 10 July, 2020 12:22:08 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 14:57:56 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 6 July, 2020 13:24:26 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 5 July, 2020 12:20:04 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 4 July, 2020 17:02:24 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 3 July, 2020 10:33:38 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 1 July, 2020 14:21:54 
Subject: Re: missing item 6480132330 

Hi team, 
any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "mike bermingham" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 23:44:53 
Subject: missing item 6480132330 

Hi Mike, 

Problem Statement: Missing items 
Order Date : 11-Apr-2020 
Order ID: 6480132330 
Tracking ID: 290085355450 
Assistance Required: Need Refund Approval 
Issue Description: Customer placed order for 6 items but as per the customer he/she has only received 5 items, Under the consignment details we can see that all 6 items has been shipped/Delivered from our side. 
The missing item 
161987262 - - 8-Piece Floral Printed Cup and Saucer Set SAR119.00 
161402009 - - Floral Printed Cup and Saucer - Set of 4 SAR49.00 

We have escalated to WH many times but we are not getting any response. 

Kindly advice us if we can manually refund for the item. 

Regards, 
Fauzan 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Arish Laila" <[email-masked]>, "Mushir Khan" <[email-masked]>, "suvadeep saha" <[email-masked]>, "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "mike bermingham" <[email-masked]> 
Sent: Saturday, 20 June, 2020 19:21:45 
Subject: Re: missing item 6480132330 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 9 June, 2020 17:07:02 
Subject: refund of missing item Ticket ID 1053344 

Problem Statement: missing item 
Order Date : Apr 11, 2020 
Order ID: 6480132330 
Tracking ID: 290085355450، 45764647482 
Assistance Required: need urgent refund of missing item. 

Issue Description: With the reference order ID 6480132330 and tracking ID 290085355450، 45764647482, the customer has placed his order on Apr 11, 2020. Now the customer has received incomplete order. 
he is looking for his missing item. 

161987262 - - 8-Piece Floral Printed Cup and Saucer Set SAR119.00 
161402009 - - Floral Printed Cup and Saucer - Set of 4 SAR49.00 

kindly look into the concern and do needful. 

Best regards 
Ammar Asif