Subject: Re: KNET(ON_FULL_CANCELLED_ORDER)
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Thu, 16 Jul 2020 01:20:53 -0700 (MST)

hi team 

Any Update 

Best Regards 
Ala Aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Apoorv" <[email-masked]> 
Sent: Wednesday, July 8, 2020 12:15:43 PM 
Subject: KNET(ON_FULL_CANCELLED_ORDER) 

Hi Team 

Problem Statement: ON_FULL_CANCELLED_ORDER 

Order Date : Apr 12, 2020 
ticket id : 1239951 
Order ID: 8377320609 
Total Price: KWD45.60 
Identifier: KNET 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_FULL_CANCELLED_ORDER but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin