Subject: Need approval of the missing item
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 15 Jul 2020 23:44:11 -0700 (MST)

Dear Team, 

Problem Statement: Missing items 

Order Date: Apr 6, 2020 
Order ID:6478176288 
Tracking ID:290086327340 

Assistance Required: Need approval of the missing item 

Issue Description: The customer placed an order for 15 items but as per the customer she has only received 14 items, Under the consignment details we can see that all 15 items have been delivered from our side. 

The missing item is: 
162032135 - - Juniors Jesse Printed Carry Cot with Twin Handles price (199) 

I have escalated to WH re-time for missing items and also escalated to the concept Head for approval of refund but I did not get any confirmation about this order so kindly check this order 

Best Regards, 
Hafizullah