Subject: Re: Late refund: Case id - 1059363 Order Number: 9782860202
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Wed, 15 Jul 2020 09:15:11 -0700 (MST)

Hi Team, 

Kindly assist regarding the following concern. 

regards 
shakeeb 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 9 July, 2020 17:47:59 
Subject: Late refund: Case id - 1059363 Order Number: 9782860202 

Hi Team, 

Any update on the below concern as the customer is chasing us on a daily basis. 

Problem statement: Refund Not initiated yet 

Case id - 1059363 
Order Number: 9782860202 
Order Created: 5/15/2020 
Tracking id - 43597442453; E28B59D 
RMA : 43094545 

Return request created: 5/23/2020 

Assistance Required: Process the refund on priority 

Kindly note that as per tracking the item has been returned to the warehouse on 6/1/2020 still the refund for the same has not been initiated. 

Regards, 
Manish