Subject: Re: Missing item issue //// 9781231986
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jul 2020 09:06:49 -0700 (MST)

Hi Team, 

Kindly check the attached image. 

Regards, 
Shivani 

From: "Seeta Seeta" <[email-masked]> 
To: "Shivani Rani" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, July 13, 2020 12:13:35 PM 
Subject: Re: Missing item issue //// 9781231986 

Hi Shivani, 

Can you please ask the customer to provide us the pictures. 

Thanks & Regards, 
Seeta Kunwar 

From: "Shivani Rani" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 12 July, 2020 18:59:51 
Subject: Missing item issue //// 9781231986 

Hi Team, 

Ticket no: 1066136 
Problem Statement: Missing piece issue 
Order Date : May 5, 2020 
Delivery Date: May 16, 2020 
Order ID: 9781231986 
Tracking ID: FP0506000350 
Assistance Required: Need missing item 

Issue Description: Customer reported that she has placed an order for the item which contains 128 pieces. However, she only receive 32 pieces in her order. 

The item is: 162581219 - Mamy Poko - Mamy Poko Pants Extra Absorb Large 9-14 Kgs - 128 Pieces and cost of the item is AED 135. 

We have already escalated this case to warehouse team but did not get any response so far. 

Kindly check and advise what we can do in this case. 

Thank you for your help! 

Regards, 
Shivani