Subject: Missing item issue //// 9777207151
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jul 2020 08:58:28 -0700 (MST)

Hi Team, 

Ticket number: 923469 
Problem Statement: Missing item issue 
Order Date : Apr 11, 2020 
Order ID: 9777207151 
Tracking ID: 45904574505 

Issue Description: Customer reported that she has not received 1 item. However, we have shipped the all the 16 items. 

The missing item is: 161812166 - - 6-Piece Printed Comforter Set - 260x240 cms and cost is AED 490 

Also, the customer is having only 1 order so far of total amount AED 1208 including the missing item price. 

Kindly check and advise what we can do in this case. 

Thank you for your help! 

Regards, 
Shivani