Subject: ON_CANCELLED ORDER // 1227281 // 6493567180
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>, Apoorv <[email-masked]>
Date: Wed, 15 Jul 2020 06:34:52 -0700 (MST)

Hi Team 

Problem Statement: ON_CANCELLED ORDER Refund issue 

Order Date : May 22, 2020 
ticket id : 1227281 
Order ID:6493567180 
Total Price: SAR118 
Identifier: APPLE_PAY 
Assistance Required: Need to check and refund 

Issue Description: The order is ON_CANCELLED ORDER FOR LONG Time but the amount is captured in Payment Transactions but the customer is demanding refund so we request to check this your priority basis 

Best Regards 
Ala Aldin