Subject: RE: Refund Not Processed "9778001807"
From: Varun Sharma <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Con Loc <[email-masked]>, Dipesh Regmi <[email-masked]>, Deepak Damodaran <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Sisodia <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 15 Jul 2020 13:30:27 +0000

If already returned, pls process refund.

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, July 15, 2020 5:20 PM
To: Varun Sharma <[email-masked]>
Cc: Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Deepak Damodaran <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Sisodia <[email-masked]>; Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Re: Refund Not Processed "9778001807"

External email sender, please take precaution.
Hi Varun,

Please advise if we can go ahead with the manual refund as we are not getting any response from the conloc.
Returned items Price : SAR 214

Regards
Shakeeb

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "con loc" <[email-masked]<mailto:[email-masked]>>, "Dipesh Regmi" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 27 June, 2020 22:47:14
Subject: Refund Not Processed "9778001807"

Hi Team.

Kindly assist us on below case. customer chasing us for refund.

Regards,
Fauzan

________________________________
From: "Abhishek Sisodia" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 26 June, 2020 15:45:53
Subject: Refund Not Processed "9778001807"

Problem Statement: Refund Not Processed

Order Date: Apr 15, 2020
Order ID: 9778001807
Return Tracking ID: 45905934292
RMA: 42998266

Assistance Required: Process the refund

Issue Description: The customer raised a return request for 04 Items and the item has been delivered back to the warehouse successfully on 09 May 2020. Status of refund is in SUBMITTED_TO_WAREHOUSE.

https://landmarkgroupservice.freshdesk.com/a/tickets/1162632<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmarkgroupservice.freshdesk.com%2Fa%2Ftickets%2F1162632&data=02%7C01%7Cvarun.sharma%40landmarkgroup.com%7C99d3f8ac8fb642ad763d08d828c1c539%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637304159998625126&sdata=bekymtxTvvdxtrYpEneZIAbeac6y6h8811P1FJlzVFc%3D&reserved=0>

Thanks for your assistance.

Regards,
Abhishek Sisodia

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