Subject: RE: late delivery #CRDSAL0020135620
From: "haytham m. aldokhail" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "RASHED S. ALMUSHARRAF" <[email-masked]>, "abdulaziz s. al-hadi" <[email-masked]>, "Ahmed M. Shuwaykan" <[email-masked]>, Ammar Asif <[email-masked]>, Apoorv Joshi <[email-masked]>, "Khaled F. Al-Otaibi" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>, "abdulaziz s. al-hadi" <[email-masked]>
Date: Wed, 15 Jul 2020 12:13:43 +0000

Hi
After careful check , and according to our system we unfortunately can not find the payments of this shipment

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, July 15, 2020 12:39 PM
To: haytham m. aldokhail‏ <[email-masked]>
Cc: Fauzan Ahmad, Musalman‏ <[email-masked]>; RASHED S. ALMUSHARRAF‏ <[email-masked]>; abdulaziz s. al-hadi‏ <[email-masked]>; Ahmed M. Shuwaykan‏ <[email-masked]>; Ammar Asif‏ <[email-masked]>; Apoorv Joshi‏ <[email-masked]>; Shakeeb Arsalan‏ <[email-masked]>; escalations dxbteam‏ <[email-masked]>
Subject: Re: late delivery #CRDSAL0020135620

Hi Team,

If the order is returned to our warehouse so we request you to kindly initiate the refund asap.

The customer is constantly chasing us for his refund.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "hmdokhail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "RMeshref" <[email-masked]<mailto:[email-masked]>>, "ashadi" <[email-masked]<mailto:[email-masked]>>, "AMSHWEKAN" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Ammar Asif" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 28 June, 2020 13:48:15
Subject: RE: late delivery #CRDSAL0020135620

Hi dear
The shipment was returned 4/6/2020

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, June 27, 2020 7:38 PM
To: RASHED S. ALMUSHARRAF‏ <[email-masked]<mailto:[email-masked]>>; abdulaziz s. al-hadi‏ <[email-masked]<mailto:[email-masked]>>; haytham m. aldokhail‏ <[email-masked]<mailto:[email-masked]>>; Ahmed M. Shuwaykan‏ <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta‏ <[email-masked]<mailto:[email-masked]>>; Ammar Asif‏ <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi‏ <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan‏ <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: late delivery #CRDSAL0020135620
Importance: High

Hi Team,

With reference to tracking ID: CRDSAL0020135620
Order: 6491023034

The order was shipped from our side on 17/05/2020  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,
Fauzan

________________________________
From: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 26 June, 2020 14:34:25
Subject: late shipment case id 1162838

Problem Statement: late shipment
Order Date : May 11, 2020
Order ID: 6491023034
Tracking ID: CRDSAL0020135620
Assistance Required: Need urgent shipment.

Issue Description: the customer has placed his order on May 11, 2020 with the order id 6491023034, but he did not receive his order yet, and the delivery date has already been passed. Now he is chasing us for his order.
please do needful.

Best regards
Ammar asif

________________________________

Disclaimer:
This email has been sent from Saudi Post Organization. The information in this email is considered to be confidential. It is solely intended for the person(s) named above.
If you are not an intended recipient, please notify the sender and delete this email from your system.