Subject: Refund issue
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jul 2020 05:04:35 -0700 (MST)

Hi Team 

Problem Statement: ​ Refund issue 

Order Date : Mar 30, 2020 
Order ID: 8375065733 
Tracking ID: S000922164612 
Order Status: NOT_DELIVERED 
Payment Details: Cash On Delivery 

Assistance Required: Need check this order and refund 

Issue Description: The order is NDR and as per the Hybris the payment detail is cash on delivery but the customer is calming that he has paid the full amount of this order and wants refund now so kindly check this order and refund on your priority Basis. 

Regards 
Hafizullah