Subject: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 15 Jul 2020 03:42:54 -0700 (MST)

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED but amount is captured in Payment Transactions 

Order Date : Jul 12, 2020 
Order ID: 8392177180 
Total Price: KWD8.00 

Assistance Required: Need to check and refund 

Issue Description: The order is ON_VALIDATION_CANCELLED but the amount is capture in Payment Transactions 
and the customer is demanding refund so we request to initiate the refund on your priority basis 

Regards 
Hafizullah