Subject: Re: Refund Not Processed Order ID: 6489294393
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ebrahim <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Jul 2020 11:18:49 -0700 (MST)

Hi Ebrahim, 

Kindly raise it to jira to process the refund. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 14 July, 2020 11:40:24 
Subject: Refund Not Processed Order ID: 6489294393 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : May 6, 2020 
Order ID: 6489294393 
Tracking ID: S001195504767 
RMA: 33779656 

Assistance Required: Need refund for customer. 

Issue Description: As per the Shipa website the shipment has been returned to WH and till now the RMA not processed as seen in attached screenshot an item has been lost in transit kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb