Subject: Missing items // 6498779942
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Jul 2020 04:59:25 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date :10/06/2020 

Order ID: 6498779942 
Tracking ID: S001528773008 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 12 iems but as per the customer he/she has only received 11 items, Under the consignment details we can see that all 12 items has been shipped/Delivered from our side. 

The missing item is 161928049 - - Juniors Oxo Baby High Chair ----- SAR 329 
WE escalated to the concern team however did not receive any response , So we request to advise weather we can refund the amount SAR 329 to the customer to resolve the case. 

Regards, 
Ataullah