Subject: Refund Not Processed Order ID: 6489294393
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 13 Jul 2020 23:10:24 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : May 6, 2020 
Order ID: 6489294393 
Tracking ID: S001195504767 
RMA: 33779656 

Assistance Required: Need refund for customer. 

Issue Description: As per the Shipa website the shipment has been returned to WH and till now the RMA not processed as seen in attached screenshot an item has been lost in transit kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb