Subject: RE: refund approval for // 8378748107
From: Sachin Maheshwari <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 14 Jul 2020 05:45:41 +0000

Ok, process manual refund.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Seeta Seeta <[email-masked]>
Sent: Monday, July 13, 2020 5:48 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: refund approval for // 8378748107

External email sender, please take precaution.
Hi Sachin,

Hope you are doing great.

With reference to the order number: 8378748107

The order was placed on Apr 19, and till now it's in transit. This Kuwait order has been added in the manual refunds sheet to be updated by SCM for more than a month now but nothing has happened.

The customer is chasing for the refund and is insisting we get it done asap.

Requesting you to provide us the approval to refund KWD 22.8. ​The customer has started shopping with us since May 2020 and this is his second order. The completed order was worth KWD 17 and the customer has no previous/similar complaints.

Thank you for your help!

Thanks & Regards,
Seeta Kunwar
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com