Subject: Re: sdad Refund issue // 1139347 // 6479657142
From: Ala Hamood <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: fauzan musalman <[email-masked]>, Shakeeb arsalan <[email-masked]>
Date: Mon, 13 Jul 2020 15:36:32 -0700 (MST)

hi team 

Any Update 

Best Regards 
ala aldin 

From: "Ala Hamood" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "fauzan musalman" <[email-masked]>, "Shakeeb arsalan" <[email-masked]>, "Shakeeb arsalan" <[email-masked]> 
Sent: Thursday, July 2, 2020 5:59:29 PM 
Subject: sdad Refund issue // 1139347 // 6479657142 

Hi Team 

Problem Statement: ON_VALIDATION_CANCELLED Refund issue 

Order Date :Apr 10, 2020 
ticket id : 1139347 
Order ID: 6479657142 
Total Price: SAR464 
Identifier: SADAD 
Assistance Required: Need to check and refund 

Issue Description: The refund has been successful but customer still clime that he didn't receive any amount in his account 
and send his account statement and details 

branch name : Al-Rajhi Bank 
Account name: Muhammad Abdul Rahman Al-Ali 
Account Number: 511000010006082001964 
IBAN: SA45 8000 0511 6080 1200 1964 

Best Regards 
ala aldin