Subject: Re: late delivery to the origin case ID 1246575
From: Seeta Seeta <[email-masked]>
To: ArishLaila <[email-masked]>, maxwhryd ecom <[email-masked]>, raghu pillai <[email-masked]>, Suvadeep Saha <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ammar Asif <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 12 Jul 2020 22:20:17 -0700 (MST)

Hi Team, 

Still, we are waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "ArishLaila" <[email-masked]>, "maxwhryd ecom" <[email-masked]>, "raghu pillai" <[email-masked]>, "Suvadeep Saha" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Ammar Asif" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 9 July, 2020 14:17:25 
Subject: Re: late delivery to the origin case ID 1246575 

Hi Team, 

With reference to order number: 6496531348, the order was placed on June 3, and till now the order status is in progress. So can you please look into the order and expedite the delivery date. 

As the customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 9 July, 2020 12:34:17 
Subject: Re: late delivery to the origin case ID 1246575 

Hi team, 
any update? 
when i escalated to courier team to expedite the delivery to the origin i got the remark which is : The shipment in your receipt how it is delivered? 
please assist me on the case 
regards 
ammar asf 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 7 July, 2020 12:38:28 
Subject: late delivery to the origin case ID 1246575 

Problem Statement: late delivery 
Order Date :Jun 3, 2020 
Order ID: 6496531348 
Tracking ID :CRDSAL0025731820 
Assistance Required: Need urgent delivery to the shipper 

Issue Description: the customer has placed his order on Apr 14, 2020 with the order id 6477432544, and he did not receive his order and his order is being returned as per tracking id. 
but we can not see any Rma or refund initiated for this order. 

please do needful. 

regards 
ammar asif