Subject: RE: Refund not processed to the card - Ticket ID 1197378
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 12 Jul 2020 18:23:53 +0000

Hi Fauzan,

The refund processed successfully. Please advise customer to check with his bank.

RRN 015019584950

Regards,
Malik
From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Sunday, July 12, 2020 7:57 PM
To: Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Refund not processed to the card - Ticket ID 1197378
Importance: High

External email sender, please take precaution.
Hi Malik,

Kindly assist us on below case.

Regards,
Fauzan

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 30 June, 2020 21:29:40
Subject: Refund not processed to the card - Ticket ID 1197378

Hi Team,

With reference to Order #6472544470
RMA:

The RMA has been processed and refunded from our end on 29 May 2020. But the customer is claiming that the refund is not yet credited to his card. He has shared his bank statement..
Kindly check and update us the refund status.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 30 June, 2020 21:21:54
Subject: Refund not processed to the card - Ticket ID 1197378

Dear Team,
With regards to Order ID 6472544470, the customer is claiming that the refund is not yet credited to his card. He has shared his bank statement.

The refund was processed on May 29.

Kindly assist.

Regards,
Nikhil.

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