Subject: Re: Refund not processed to the card - Ticket ID 1197378
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 12 Jul 2020 08:56:59 -0700 (MST)

Hi Malik, 

Kindly assist us on below case. 

Regards, 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 21:29:40 
Subject: Refund not processed to the card - Ticket ID 1197378 

Hi Team, 

With reference to Order # 6472544470 
RMA: 

The RMA has been processed and refunded from our end on 29 May 2020. But the customer is claiming that the refund is not yet credited to his card. He has shared his bank statement.. 
Kindly check and update us the refund status. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Tuesday, 30 June, 2020 21:21:54 
Subject: Refund not processed to the card - Ticket ID 1197378 

Dear Team, 
With regards to Order ID 6472544470, the customer is claiming that the refund is not yet credited to his card. He has shared his bank statement. 

The refund was processed on May 29. 

Kindly assist. 

Regards, 
Nikhil.