Subject: RE: Refund Approval #8372880231
From: ShankarAryal <[email-masked]>
To: Saravanan Satapan <[email-masked]>
Cc: Mike Bermingham <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 12 Jul 2020 13:48:39 +0000

Dear Sir,

As per my understand, Below said order not belongs to Lifestyle UAE.

order #8372880231

Thanks & Regards

Shankar Aryal,
Lifestyle Distribution Center - UAE Operations
Gate No: 35, Land Mark Building, Post Box No :34425,
Jabel Ali Industrial Area 1, Dubai
PH: +971 48095374
Mob : +971 559623318

From: Saravanan Satapan <[email-masked]>
Sent: Saturday, July 11, 2020 6:13 PM
To: ShankarAryal <[email-masked]>
Subject: FW: Refund Approval #8372880231

Pl check

Saravanan Sathappan
+971 569943407

From: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 10, 2020 8:13 PM
To: Lalit Ratnala <[email-masked]<mailto:[email-masked]>>; Saravanan Satapan <[email-masked]<mailto:[email-masked]>>; Akuula Muraali <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Refund Approval #8372880231

Another no response
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________________________________
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, July 10, 2020 8:06:37 PM
To: Mike Bermingham <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Refund Approval #8372880231

External email sender, please take precaution.
Hi Team,

With reference to order #8372880231
Tracking ID: FP04180001068

The order was placed on Mar 14, 2020 and till now the order has not delivered to customer and the status of the order is still shipped since 18 Apr.2020 . with tracking ID (100041387474). We have escalated many times to warehouse to ship the order and update us with the status of the order but we are not got any update from them. Now costumer do not want the order and chasing us for refund.

Kindly assist us and give us the approval to mark the order as Lost in transit and refund for customer.

Thank you for your help.

Regards,
Fauzan
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