Subject: Re: Deduction amount without completing the order
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 12 Jul 2020 06:26:20 -0700 (MST)

Hi dear team 

After reply again to the customer to provide the Email ID & contact NO associated with the account he placed the order from. so he sent us the following details: 

Email Id: [email-masked] 
Mobile: 0552354111 

kindly check this order on your priority basis. 

Regards 
Hafizullah 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, July 2, 2020 7:27:44 PM 
Subject: Deduction amount without completing the order 

Hi Team 

Problem Statement: Deduction amount without completing the order 

Order Date : 30/04/2020 
Order ID: [email-masked] 
Total Price: SAR150.00 

Assistance Required: Need to check and refund 

Issue Description: Customer tries to place an order but the order did not complete and deduct the amount form account and the customer is demanding the refund and he sent to us some Bank statements so we request to check this order on your priority Basis 

Regards 
Hafizullah