Subject: Missing items (​Need ​Approval)
From: Hafizullah Lsm <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 12 Jul 2020 06:00:21 -0700 (MST)

Hi Team, 

Problem Statement: Missing items 

Order Date: 17/4/2020 
Order ID: 6483174699 
Tracking ID: 290086900855 
Assistance Required: ​Need ​Approval for refund 

Issue Description: Customer placed an order for 3 items but as per the customer she has only received 2 items, Under the consignment details we can see that all 3 items have been delivered from our side. 

The missing item is: 
159912550 - - Bright Starts Giggle and See Safari Bouncer 

I have escalated to WH three-time for missing items and also escalated to the concept Head two-time for approval of refund but I did not get any confirmation about this order so kindly check this order 

Regards 
Hafizullah