Subject: RE: Case id - 1213093 Order ID: 6498999749
From: Sachin Maheshwari <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 12 Jul 2020 12:16:07 +0000

In case of incorrect contact details, responsibility lies with customer.

At maximum, I can offer a GV of value for SAR 573, redeemable on SAR 1000/-.

Regards,
Sachin Kumar
Assistant Manager – Ecommerce Operations

Landline: +971 4 517 5412
India Mobile: +91 85860 04494
UAE Mobile:+971 56 408 0342

[email-masked]<mailto:[email-masked]>
www.babyshopstores.com<http://www.babyshopstores.com/> I www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Shakeeb Arsalan <[email-masked]>
Sent: Friday, July 10, 2020 6:47 PM
To: Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Case id - 1213093 Order ID: 6498999749

External email sender, please take precaution.
Hi Sachin,

Please advise regarding the following concern

Regards
shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 6 July, 2020 19:00:30
Subject: Case id - 1213093 Order ID: 6498999749

Hi Team,

Please note that we have pushed back the customer however he is coming again and again.

Problem Statement: One shipment delivered to the wrong person as the contact number was incorrect

Case id - 1213093
Order Date: 6/10/2020
Delivery Date: 6/15/2020
Order ID: 6498999749
Tracking ID: FP06111000623
Assistance Required: Need the missing item

Issue Description: Please help us to find the above shipment or check if a refund can be initiated for the same as the customer is very upset now.

Regards,
The Support Team

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