Subject: Re: (late shipped items ) 6463777802
From: Mike Bermingham <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>, ArishLaila <[email-masked]>, Jed Conlocops2 <[email-masked]>, Sree Adhikessavan <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Date: Sun, 12 Jul 2020 08:01:58 +0000

Please refund immediately

Mike Bermingham
Head of Omni Channel Lifestyle
w:  Lifestyleshops.com
m: +971563692571
t: +97145176532

________________________________
From: Shakeeb Arsalan <[email-masked]>
Sent: July 11, 2020 10:15 AM
To: Mike Bermingham <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>; ArishLaila <[email-masked]>; Jed Conlocops2 <[email-masked]>; Sree Adhikessavan <[email-masked]>; Ramesh Gottimukkala <[email-masked]>
Subject: Re: (late shipped items ) 6463777802

External email sender, please take precaution.

Any update

________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "mike bermingham" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "sree adhikessavan" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>
Sent: Wednesday, 1 July, 2020 18:04:02
Subject: Re: (late shipped items ) 6463777802

Hi Mike,

Need your assistance as the issue is pending since 4 months and the customer is chasing us.

Regards
Shakeeb

________________________________
From: "Shakeeb Arsalan" <[email-masked]>
To: "Arish Laila" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "ramesh gottimukkala" <[email-masked]>, "sree adhikessavan" <[email-masked]>
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "mike bermingham" <[email-masked]>
Sent: Monday, 22 June, 2020 16:10:15
Subject: Re: (late shipped items ) 6463777802

Hi Team,

Problem Statement: (Late Shipped items)

Order Date : Feb 3, 2020
Order ID: 6463777802
Not Shipped item : 161693949 (6 Qty)
Assistance Required: Need Urgent Shipping

Issue Description: Customer placed order on Feb 3rd and till now the item mentioned above has not been shipped.

Customer is chasing us for the order so we request you to expedite the Shipping or just cancel the item and refund the customer.

Regards,
Shakeeb

________________________________
From: "Mohammad Shafeeque" <[email-masked]>
To: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Sunday, 31 May, 2020 17:26:51
Subject: (Missing items)

Hi Team,

Problem Statement: (Missing items)

Order Date : 03/02/2020

Order ID: 6463777802
Tracking ID: 45663536376
Assistance Required: Need missing item

Issue Description: Customer placed order for 3 items 1 item is out of stock other 2 items had 12 QTY each but as per the customer he/she has only received missing items, Under the consignment details we can see that all items has not been shipped/Delivered from our side.

Customer history: 6 QTY of 1 ITEMS OUT OF 2 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY.

The missing item is 161693949 - - Textured Glossy Ceramic Bowl - 27.5x27.5 cms     SAR564.00

Regards,
Shafeeque

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