Subject: RE: [#1244885] - Click & Collect
From: Jessie Caparas <[email-masked]>
To: Centrepoint <[email-masked]>, ecom cskuwait <[email-masked]>, ecom cpkuwait <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Midhun Madhu <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 12 Jul 2020 07:34:33 +0000

@Seeta Seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Why are the agents looping Youraj for missing item cases?!

From: Youraj Kinhikar <[email-masked]>
Sent: Friday, July 10, 2020 8:13 AM
To: Centrepoint <[email-masked]>; ecom cskuwait <[email-masked]>; ecom cpkuwait <[email-masked]>; Sachin Maheshwari <[email-masked]>; Jessie Caparas <[email-masked]>
Cc: Midhun Madhu <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: [#1244885] - Click & Collect

@Jessie Caparas<mailto:[email-masked]> Please ensure missing items mails are marked to relevant teams.

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 09 July 2020 20:11
To: ecom cskuwait <[email-masked]<mailto:[email-masked]>>; ecom cpkuwait <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Cc: Youraj Kinhikar <[email-masked]<mailto:[email-masked]>>; Midhun Madhu <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#1244885] - Click & Collect

External email sender, please take precaution.
Problem Statement: Missing Items from the shipments

Order Date: Jun 19, 2020
Order ID: 8388457970
Tracking ID: 202006201653420
Store Code: Centrepoint21119

Assistance Required: Need Missing items

Issue Description: Customer claims, she has  NOT received below mentioned items:

2 Quantity of 162160498 - - Sequined Embellished Footstool - 30x30x28 cms
1 Quantity of 161704100 - - Kimmy Rectangular 2-Seater Velvet Bench - 88x43x42 cms

Thanks for your help and assistance.

Regards,
Abhishek Sisodia
On Mon, 6 Jul at 9:01 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Amin,

Thank you for reaching out to us with your concern.

We’re on it - and we’ll do our best to sort this out quickly.

Feel free to get in touch if you need further assistance.

Your friends,
The Support Team

1244885:1125156
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