Subject: RE: Late delivery: Case id - 992414 Order Number: 6481709509
From: Prakash Iyangar <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, ArishLaila <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Suvadeep Saha <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 12 Jul 2020 04:51:35 +0000

Please refund the customer.

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, July 11, 2020 11:53 AM
To: ArishLaila <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Suvadeep Saha <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Prakash Iyangar <[email-masked]>
Subject: Re: Late delivery: Case id - 992414 Order Number: 6481709509

External email sender, please take precaution.
Hi Team,

Order : 6481709509
Please cancel the order as it has been pending for 3 months now, without being shipped.

Regards
Shakeeb

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 24 June, 2020 21:23:44
Subject: Late delivery: Case id - 992414 Order Number: 6481709509

Hi Team,

The customer is getting very upset now.

Kindly note that it's been more than two months since the order has been placed please do the needful.

Problem statement - Late delivery - Order not shipped from the warehouse

Case id - 992414
Order Number: 6481709509
Order Created: 4/14/2020
AWB - Not generated

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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