Subject: RE: late delivery case id 1238422
From: "Shipa Delivery Support ([email-masked])" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jul 2020 12:26:52 -0700 (PDT)

Dear Team,

The customer's location is out of our serviceable areas. Kindly advise further instructions.

Kind regards

Tariq Almadhoun

Customer Care

M: 800 SHIPA

www.shipa.com

From: [email-masked]

Sent: 11/7/2020 6:54 PM GMT+04:00

To: EMP435 Akram Wahdan ([email-masked])

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: Re: late delivery case id 1238422

Hi Team

Any update,

If you are not going to deliver the order, Please return to the WH in order to have the customer refunded as he is chasing us.

Regards

Shakeeb

From: "Shipa Delivery Support ([email-masked])" <[email-masked]>

To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Aessam" <[email-masked]>, "nali" <[email-masked]>

Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]>

Sent: Wednesday, 1 July, 2020 00:02:38

Subject: RE: late delivery case id 1238422

Dear team,

Well noted, we will do our best to arrange the delivery as requested.

Best regards,

Akram Wahdan

Customer Care

M: 800 SHIPA

www.shipa.com

From: CST000000006 Shipa Customer Customer <[email-masked]>

Sent: 30/6/2020 9:27 PM GMT+03:00

To: [email-masked]; [email-masked]; [email-masked]

Cc: [email-masked]; [email-masked]; [email-masked]; [email-masked]; [email-masked]

Subject: late delivery case id 1238422

Hi Team,

With reference to tracking ID: S001536780479

Order: 6498583157

The order was shipped from our side on 13/06/2020  but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.

Regards,

Fauzan

From: "Ammar Asif" <[email-masked]>

To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>

Sent: Tuesday, 30 June, 2020 12:07:42

Subject: late delivery case id 1238422

Dear Team,

Order number:6498583157

AWB:S001536780479

order date: 09-Jun-2020

As per tracking ID (S001536780479 ) the order has not been delivered.

Kindly do needful.

Best Regards,

ammar asif